Customer Service – German
Our team of recruitment specialists are helping different iGaming companies to find talents with language skills, job experience and confident in communication. Recently we have been approached by a startup company with offices in Malta and Cyprus. This is an exciting job opportunity for German speaking candidates who are looking to work with strong team leaders in a vibrant office landscape. You will be involved in customer service, new social media strategies and finding new exciting ways to engage marketing partners/affiliates.
We look for these skills and strengths:
- You have a big heart for customer service and you understand good support
- You believe you can deliver top support, both externally and internally
- You are confident as a point of contact with our customers
- You communicate in style both via email and chat
- You provide explanations if there are questions about website or product
- You join the training sessions for new employees with real energy and desire
- You have a good behaviour when you are replying and answering online players
- You are able to understand, guide and support users and customers
- You are easy to work with and you liaise with different departments
Our candidate should be:
- Fluent German and communicative in English
- An good listener who works well in a team
- A positive personality with excellent office manners
- Flexibility because this role requires shift rotation
- Energetic and happy
- A professional in behaviour and communication
- Previous customer service experience would be a plus
- You are interested in iGaming and want to learn more
- Engaging and keen to prove yourself
Extra info:
- Attractive salary and benefits
- Private health insurance
- Professional development benefits
- Full training and relocation provided