Customer Service – German

Our team of recruitment specialists are helping different iGaming companies to find talents with language skills, job experience and confident in communication. Recently we have been approached by a startup company with offices in Malta and Cyprus. This is an exciting job opportunity for German speaking candidates who are looking to work with strong team leaders in a vibrant office landscape. You will be involved in customer service, new social media strategies and finding new exciting ways to engage marketing partners/affiliates.

We look for these skills and strengths:

  • You have a big heart for customer service and you understand good support
  • You believe you can deliver top support, both externally and internally
  • You are confident as a point of contact with our customers
  • You communicate in style both via email and chat
  • You provide explanations if there are questions about website or product
  • You join the training sessions for new employees with real energy and desire
  • You have a good behaviour when you are replying and answering online players
  • You are able to understand, guide and support users and customers
  • You are easy to work with and you liaise with different departments

Our candidate should be:

  • Fluent German and communicative in English
  • An good listener who works well in a team
  • A positive personality with excellent office manners
  • Flexibility because this role requires shift rotation
  • Energetic and happy
  • A professional in behaviour and communication
  • Previous customer service experience would be a plus
  • You are interested in iGaming and want to learn more
  • Engaging and keen to prove yourself

Extra info:

  • Attractive salary and benefits
  • Private health insurance
  • Professional development benefits
  • Full training and relocation provided
Tagged as: customer service